Shipping & Returns
By making a purchase from Sugar Mountain Hemp, you are demonstrating a clear understanding that we are selling products that contain cbd (cannabidiol) from hemp oil. Website statements have not been evaluated by the fda and are not intended to diagnose, treat or cure any disease. as always with dietary supplements, please check with your physician before starting a new program.
Please email firstname.lastname@example.org if there are any defects with the product you received and we’ll be happy to exchange or refund your purchase.
If you are interested in returning your unopened product within 14 days of receiving it, please follow our return process below:
**Please note that we are not able to accept return product that has been opened or used.**
1) Email email@example.com to alert us that you will be returning your unopened product.
2) Within 14 days of receiving your product, ship the unopened product back to the return shipping address on your package – please also email the tracking number to firstname.lastname@example.org.
3) Once we receive your package and confirm its unopened condition, we will issue a refund and email you a refund confirmation. Refunds will appear on your bank statement within 3-7 business days.